Disabled Persons Assistance Systems

Emergency Voice Communication Systems (EVCS) to BS 5839-9:2011

Our EVCS systems are designed for use as a Fire Telephone System, Disabled Refuge System or as a combined system where both fire telephones and disabled refuge call points are required.

A Fire Telephone System is generally used in multi-storey buildings to assist firefighters with communications where interference due to the corona of a fire could render other radio communications unreliable. These systems would typically utilise Type A outstations employing handheld telephones.

A Disabled Refuge System can be used in much the same way as a Fire Telephone System but is designed to be used by the public, as well as firefighters, to assist disabled persons. These systems would typically utilise Type B outstations incorporating a call button to summon assistance, after which a hands-free intercom type communication is possible. They are primarily designed to be used in the event of an emergency situation leading to the evacuation of a multi-storey building. Whilst this is usually during a fire alarm situation, they are also designed to be used in other emergency situations requiring the evacuation of a building. Instances of such situations could be in a “lock-down” emergency, a threat from a gas or chemical leak, or a significant security threat.

In addition, the Fire Telephones and Disabled Refuge Call Points can be integrated into one Combined Unit to provide a multi-use solution.

Whilst these systems are primarily intended for use in an emergency situation, the standards permit their use for other, non-emergency, purposes. For example, they may be used as part of a security patrol by designated persons to communicate that person’s location to the fire control room/security centre.

Emergency Assistance (Disabled WC) Alarms conforming to BS 8300:2009

These systems are designed for use by disabled persons to summon assistance in the event of an emergency. Whilst they are most commonly used in Accessible WCs, they can be used anywhere where a disabled person may be alone and require assistance, including bedrooms/bathrooms, first aid rooms, therapy rooms, changing rooms, sheltered accommodation, etc.

Assistance can be called by operating a red pull cord which incorporates tactile bangles at differing heights. This operates a local alarm to reassure the user, and a remote alarm to alert staff that attention is necessary. Once staff are in attendance, a “presence” indicator is sometimes lit indicating staff are with the person requiring assistance, before the system is reset once the incident has been resolved.

These systems can also be integrated into our EVCS systems to provide an easy to use, integrated solution.

Audio Frequency Induction Loop Systems (AFILS) to BS 7594:2011

We also offer a comprehensive range of Audio Frequency Induction Loop Systems to assist the hard-of-hearing in controlled environments. These can take the form of portable loops for flexible one-to-one applications, or fixed loop installations for meeting rooms, reception areas, conference rooms, lecture theatres or larger applications.

The loops work on the simple principle of transmitting amplified sound to hearing aids.

Combined Unit
Combined Unit
Type A
Type A
Type B
Type B