1. Introduction

Welcome to Monks Security Systems Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.monks-security.co.uk (the “Site”).

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and payment information. For example when you register, or complete a form on our website.
• Non-Personal Information: This includes data that cannot be used to identify you, such as IP address, browser type, operating system, and browsing behaviour.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our website
• To improve, personalise, and expand our website
• To process your transactions and manage your orders
• To communicate with you, including for customer service and support
• To send you emails and marketing communications
• To monitor and analyse usage and trends to improve your experience

4. Disclosure of Your Information

We may share your information with:

• Service providers, vendors, and contractors who assist in our operations
• Any legal or regulatory authorities when required by law or to protect our rights
• In connection with a merger, sale of assets, or acquisition by another company

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate personal data
• The right to request deletion of your data
• The right to restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us at info@monks-security.co.uk

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Monks Security Systems Ltd
Innovation House
Wortley Moor Lane
Leeds
LS12 4JD

Tel: 0113 2310 848

Email: info@monks-security.co.uk

Effective Date: 1st July 2025